Last Updated: December 8, 2016
90 Day exchange and 60 Day return for purchases made in store with presentation of purchase receipt, and some exception apply based on special orders or custom design. 30 Day returns for purchases made online returns instore permitted. To return an order outside the Indiana area contact Diamond Galleria and we will provide you with a pre-paid fully insured label along with other instructions.
Online Order / Fulfillment
Online orders are not billed immediately. Each online order is reviewed for accuracy due to occasional technical issues with pricing, product information, or inventory. Prior to fulfilling your order a team member will confirm your purchase and then process your order on the date of fulfillment.
Information The Diamond Galleria Collects
The data that we frequently collect about our website visitors (e.g., pages accessed, IP address, browser type, duration of visit, etc.) does not necessarily allow us to personally identify each user, and personally identifying our website users is not our intention. We only collect personally identifiable information, such as your name and email address, when you opt in by registering with us or using the Website. To enhance your use of The Diamond Galleria website, we may automatically collect specific types of information when you use or access the site. To allow us to collect this data, The Diamond Galleria may use automated tools and files like “cookies” that may reside on our servers or your device or computer. Should you restrict our ability to use these automated tools and device, your ability to access and use all or part of our website may be restricted or completely disabled.
Use of Information
The Diamond Galleria primarily uses your personally identifiable information in order to provide you with access to the Website and provide personalized content on the Website that interests you. These details are also used to verify your authority to access the Website and to contact you when necessary, within reason. The Diamond Galleria may also use some or all of the information you have provided, within reason as necessary, to provide customer support for our Website, products, and services, and to provide you with occasional printed or email communications regarding discounts, upcoming events, new products and services, or special promotions.
As any personally identifiable information you provide to The Diamond Galleria is purely voluntary and should not be of an extremely sensitive nature, we apply our standard security measures regarding this information and do not use encryption methods at this time. The Diamond Galleria user accounts will be secured by user-generated passwords. Note that The Diamond Galleria cannot assure the security of user account information. Unauthorized use or entry, hardware or software failure, and additional factors may compromise the security of user information.
Collection of Information From Children
The Diamond Galleria does not knowingly collect personally identifiable data relating to children. Should we learn that we have collected personally identifiable data from any individuals under the age of 13 without prior parental consent, we will promptly take measures delete such information. By providing your personal data to The Diamond Galleria, via the Website, you represent that you are 13 years of age or older.
International Visitors and Customers
The Diamond Galleria Website is hosted in the United States. If you are visiting from the European Union (EU) or other regions with laws regarding data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States which does not have the same data protection laws as the EU and by providing your personal data you consent to:
- The transfer of your personal data to the United States as indicated above.
No Error-Free Performance
If you have any questions about our privacy practices, please feel free to contact us at:
The Diamond Galleria
6245 Vogel Rd.
Evansville, IN 47715